Digital Transformation ConsultingInvest in a “Design-Driven CX Transformation” Approach
Technical Debt is a real thing especially for Mid-market companies! CxOs in these firms have long resisted the adoption of new #CX platforms due to the enormous cost and impact on current operations. However, their mindsets have changed significantly over the past few years. CIOs are now eager to embark on game-changing and seamless CX...