fbpx
 
Are You Helping Your Patients to Speak Up For Their Health?

TL;DR – Learn about the practical & patient-inclusive communication strategies to enhance patient experience throughout the entire healthcare journey. The effects of COVID-19 caused a significant and rapid transformation in the healthcare industry. The demand for digital healthcare services increased so rapidly during the pandemic that several hospitals and healthcare providers were unable to fulfill...

Elevate the Healthcare Experience for Your Nurses and Patients with ServiceNow

TL;DR – Know how the OrbitaASSIST and ServiceNow mobile app seamlessly enhanced the nurses’ experiences by helping them to react & respond to patient requests more quickly. OrbitaASSIST & ServiceNow Mobile App: Enhance Your Nurses’ Workplace Experiences In the healthcare sector, time is of utmost importance. Quick, proactive actions can enhance treatment results and save...

Prophecies and Predictions of the Patient Journey – Powered by AI

TL;DR – Learn how AI can benefit your healthcare journey and know about the obstacles for the technology to reach its full potential! Artificial intelligence (AI) integration is one of the main factors driving the current revolution in the healthcare industry. Adopting cutting-edge technologies, like AI, can help achieve positive outcomes by reducing operational inefficiencies,...

Quality, Efficiency, and Satisfaction: How to Deliver Better Healthcare Outcomes with ITSM Best Practices?

TL;DR: Know more about the ITSM transformation of SVMHS: How they switched to a better tool and never looked back! Salinas Valley Memorial Healthcare System (SVMHS) is a district healthcare system with headquarters in California that includes 15+ multispecialty clinics for women’s health, orthopedics, primary care, and more. The hospital’s 300 board-certified doctors and 2000+...

Abracadabra: Discover the Secret Weapon to Boost Your Practice Revenue & Reputation!

TL;DR: Learn How Boosting Patient Activation & Upgrading Your PM System Can Help Engage Your Patients & Grow Your Practice Exponentially! Patient engagement is a reality that is rapidly shaping right now; it is not some distant dream anymore. Patients are actively participating in their healthcare journey rather than simply being passive recipients of care....

Knock! Knock! Are You Really Listening to Your Patients?

TL;DR – Orchestrate Meaningful Patient Experiences by Understanding the Vital Role of Omnichannel Patient Engagement in Healthcare! Patients today want more than just quality care; they want an assurance of a seamless experience throughout their patient journey. Healthcare providers must enhance patient engagement and satisfaction by embracing the crucial role of omnichannel communication, to ultimately...

Freshservice: The Secret to Super Happy Customers & Teams

It’s Time to Bridge the Gap Between Service and Operations Management It’s no secret that modern businesses need to provide smooth & seamless customer service. Backed by empirical evidence, businesses now recognize that offering real-time customer service can positively support & enhance the customers’ perception of the quality of service. Therefore, the use of virtual...

Be Smart! Time to Utilize Ticketing to Improve Your CSAT Scores

Agent Productivity and its Impact on Customer Service Response Times Nowadays, we are aware that businesses utilize various real-time communication channels. Mostly to streamline transactions and strengthen their relationship with consumers. No matter which channel they use to contact the business, support agents are under immense pressure to provide consumers with quick and informed assistance....

Hola! Are You Speaking Your Customers’ Language?

Can’t Read, Won’t Buy The demand for multi-language support is on the rise. A recent study showed that 40% of consumers say they would not buy from a company that doesn’t offer customer support in their native language. Your consumers will report a better customer experience if you communicate with them in their own language....

Subscribe to our News Letter

You've come to the right place. Enter your details to get business inspiration, trending solutions and consulting tips delivered to your inbox.

    OUR LOCATIONSWhere to find us
    best digital transformation consulting services & solutions
    Dallas: 5830 Granite Parkway, Suite 100, Plano TX 75024
    Boston: 200 Clarendon St, 25F Boston MA 02116
    India: Kanakia Wallstreet, B-812A Andheri (E), Mumbai 400093
    SOCIAL MEDIAFollow us on

    Copyright © 2023 B-TRNSFRMD CONSULTING LLC – All Rights Reserved.

    Copyright © 2023 B-TRNSFRMD CONSULTING LLC. – All Rights Reserved.