In a matter of months, COVID-19 has forced executives to rethink their digital strategy and investments especially in the area of customer care. Suddenly, discussions of ideal customer journeys and satisfaction metrics to learn what customers want have given way to an immediacy in addressing what they need now. Particularly in times of crisis, a...
Join B-TRNSFRMD at the Virtual CXO Tech Summit & Awards 2020 as our Managing Director, Gans Subramanian moderates a panel discussion on “The Post-Pandemic Planning Framework: Helping Enterprises Exit the Crisis”. The panel consists of experts from various industries including education, consulting and technology: Padma Parthasarthy – SVP and Head Consulting, Tech Mahindra Dr. J...
Copyright © 2023 B-TRNSFRMD CONSULTING LLC – All Rights Reserved.
Copyright © 2023 B-TRNSFRMD CONSULTING LLC. – All Rights Reserved.
