fbpx
 
Hola! Are You Speaking Your Customers’ Language?

Can’t Read, Won’t Buy The demand for multi-language support is on the rise. A recent study showed that 40% of consumers say they would not buy from a company that doesn’t offer customer support in their native language. Your consumers will report a better customer experience if you communicate with them in their own language....

Announcing our Partnership with Freshworks

B –TRNSFRMD (Digital Business Transformation Solutions) is happy to announce its partnership with Freshworks. Freshworks is a leading customer and employee engagement company that offers a range of products, from call center and customer support software to HR tools and marketing automation applications. It is the only company to be recognized in three Gartner Magic...

Six Investments for a Pandemic-Proof Digital CX Model

In a matter of months, COVID-19 has forced executives to rethink their digital strategy and investments especially in the area of customer care. Suddenly, discussions of ideal customer journeys and satisfaction metrics to learn what customers want have given way to an immediacy in addressing what they need now. Particularly in times of crisis, a...

Subscribe to our News Letter

You've come to the right place. Enter your details to get business inspiration, trending solutions and consulting tips delivered to your inbox.

    OUR LOCATIONSWhere to find us
    best digital transformation consulting services & solutions
    Dallas: 5830 Granite Parkway, Suite 100, Plano TX 75024
    Boston: 200 Clarendon St, 25F Boston MA 02116
    India: Kanakia Wallstreet, B-812A Andheri (E), Mumbai 400093
    SOCIAL MEDIAFollow us on

    Copyright © 2023 B-TRNSFRMD CONSULTING LLC – All Rights Reserved.

    Copyright © 2023 B-TRNSFRMD CONSULTING LLC. – All Rights Reserved.