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Quality, Efficiency, and Satisfaction: How to Deliver Better Healthcare Outcomes with ITSM Best Practices?

CX InsightsProduct InsightsQuality, Efficiency, and Satisfaction: How to Deliver Better Healthcare Outcomes with ITSM Best Practices?

September 21, 2023

TL;DR: Know more about the ITSM transformation of SVMHS: How they switched to a better tool and never looked back! Salinas Valley Memorial Healthcare System (SVMHS) is a district healthcare system with headquarters in California that includes 15+ multispecialty clinics for women’s health, orthopedics, primary care, and more. The hospital’s 300 board-certified doctors and 2000+...

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Freshservice: The Secret to Super Happy Customers & Teams

Product InsightsFreshservice: The Secret to Super Happy Customers & Teams

April 18, 2023

It’s Time to Bridge the Gap Between Service and Operations Management It’s no secret that modern businesses need to provide smooth & seamless customer service. Backed by empirical evidence, businesses now recognize that offering real-time customer service can positively support & enhance the customers’ perception of the quality of service. Therefore, the use of virtual...

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Hola! Are You Speaking Your Customers’ Language?

CX InsightsHola! Are You Speaking Your Customers’ Language?

March 15, 2023

Can’t Read, Won’t Buy The demand for multi-language support is on the rise. A recent study showed that 40% of consumers say they would not buy from a company that doesn’t offer customer support in their native language. Your consumers will report a better customer experience if you communicate with them in their own language....

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B-TRNSFRMD NAMED EMERGING PARTNER BY FRESHWORKS

News/AnnouncementsB-TRNSFRMD NAMED EMERGING PARTNER BY FRESHWORKS

May 3, 2022

B-TRNSFRMD is pleased to announce the Emerging Partner of the Year 2021 award from Freshworks. We are excited by this recognition of our relentless focus on meeting and exceeding client needs – one client at a time! Freshworks is a leading customer and employee engagement company, offering a range of products for CX and IT...

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    CONTACT INFORMATIONGet in Touch
    +1.972.810.1467
    [email protected]
    btrnsfrmd.com
    OUR LOCATIONSWhere to find us
    best digital transformation consulting services & solutions
    Dallas: 5830 Granite Parkway, Suite 100 Plano TX 75093
    Boston: 200 Clarendon St, 25F Boston, MA 02116
    India: Kanakia Wallstreet, B-812A Andheri (E), Mumbai 400093
    SOCIAL MEDIAFollow us on

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    Copyright © 2023 B-TRNSFRMD CONSULTING LLC. – All Rights Reserved.