Digital Transformation Strategy and Consulting Services

Architecture for Success

Our engagements are driven by a strong belief in ‘Design then deploy” – an emphasis on activities that allow clients to achieve sustainable success and scale on their digital business transformation goals. Our Integrated Design approach involves – operating model, process, capabilities and technology.

Happy Path Design

Transformation Strategy

Map to enterprise goals and functional/ department KPIs. Baseline Transformation KPIs

Platform Architecture

Identify and validate technology tools for the program. Feature configuration, infrastructure , security and scalable architecture

Center of Excellence

Identify and validate digital technology platform, process and services for the program. Feature configuration, infrastructure , security and architecture

Digital Solution Design

Designing the Deployment pipeline from sandbox, dev, production and change management, software acceptance standards

Service Experience Design

To be Process design, RACI, SLA baselining, Data and reporting, Exceptions, Human-Bot interactions

Business Process Reengineering

Lean process redesign, systems integration, continuous improvement metrics, tech strategy for change management

Digital Value Engineering

Proof of Value

Model for determining effort, complexity and business impact derived out of digital transformation consulting. Integrate with business planning. Planning tool to sequence and schedule use cases – timelines, teams and resources.

Demand Pipeline

Integration with Process Mining and App data, Platform-specific models for use case suitability. Reporting model for use case ROI, validation against platform baseline, TCO optimization.

Project Implementation

Setup and manage Digital Business Transformation Solution – KPIs, stakeholders, projects and milestones. Managed success to timelines, budgets and value across service providers and software vendors

Managed Services

Platform Support

Tier 1/2 and break-fix support, issue management, vendor and Dev factory management, change management, upgrades, integrations, infrastructure and performance.