An AI resolution averages $0.62 against $7.40 for a human-handled ticket, with AI chat at $0.41. The saving realized depends entirely on deflection rate, which is why deflection belongs in a budget conversation rather than only in a support review.
An AI resolution averages $0.62 against $7.40 for a human-handled ticket, with AI chat at $0.41. The saving realized depends entirely on deflection rate, which is why deflection belongs in a budget conversation rather than only in a support review.
