Be more connected

Looking for an Omnichannel, AI-driven or Self Service solution for customer service? We've got you covered!

With Freshdesk,
you can..

Streamline all your customer conversations in one place

Automate your repetitive work and save time

Collaborate with other teams to resolve issues faster

Why Us

Smart Automation

Automate the ticket assignment process and say goodbye to repetitive chores.

Seamless Integrations

Integrate everything your support team needs into your helpdesk – from payment management to translations and much more

Knowledge base

Your customers need not wait every time they need a query answered. Help your customers, help themselves by setting up a Knowledge base.

Social HelpDesk

Connect with your customers from anywhere. Convert Facebook Posts and Tweets into Tcikets and respond to them right from your helpdesk

Intuitive Reporting

Use Freshdesk’s built-in reports to track team performance, customer satisfaction and identify your biggest bottlenecks

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