“Our Mission is to Help Companies Maximize Customer Satisfaction and Revenue Growth through Effective and Efficient utilization of Digital Customer Experience Solutions.”
B-TRNSFRMD is dedicated to increasing the velocity of an experience transformation. We design and deploy path-to-value solutions, reshaping customer service interactions for rapid adaptation and excellence.
At B-TRNSFRMD, we understand that technology is constantly evolving, giving rise to new platforms. Therefore, our approach includes partnering with leading platforms in the experience industry, utilizing them to quickly and efficiently achieve our customers’ goals. This strategy necessitates staying abreast of the latest technology trends, such as Generative AI and workflow automation, ensuring we can offer the most advanced and effective solutions to our clients.
Our flexible engagement packages & global delivery offer clients significant business benefits, reducing Total Cost of Ownership (TCO) and enhancing customer experience. As transformative partners, we set new standards in customer retention & experience consulting and driving tangible success in an increasingly customer-centric future.
We are a proud Plano, Texas Headquartered Company.
Reduce effort needed to introduce capabilities and omnichannel support changes.
Reduce agent dependency to support larger customer service volumes.
Integrate customer experience data across applications and channels.
Provide reports and customer analytics with minimal manual interventions.
5830 Granite Parkway, Suite 100-311, Plano TX 75024
One Boston Place 201 Washington Street, 32 Fl Boston, MA 02108
Kanakia Wallstreet, B-812A Andheri (E), Mumbai, India 400093
