Right Sized ITSM : Enhanced by AI, Optimized for Satisfaction


Reduction In Tickets
Faster Resolution Time
Cost Savings Delivered
*Based On Client Scenario

*Based On Client Scenario

Achieve More With Less

Freshservice is the modern, intuitive, and cost-effective way to keep your business humming.

IT Service Management Icon

IT Service Management

IT Asset Management Icon

IT Asset Management

IT Operations Management Icon

IT Operations Management

Freshservice for Business Teams Icon

Freshservice for Business Teams

Project Portfolio Management Icon

Project Portfolio Management

Helpdesk designed to deliver on IT and Business goals

Guaranteed enterprise success with Freshservice’s IT Service Desk: a modern, efficient, ITIL-aligned solution requiring no training, built on four core pillars.

Freshservice Platform Panel displaying Incident Management Interface

Incident Management

Freshservice Platform Panel displaying SLA Management Interface

SLA Management

Freshservice Platform Panel displaying Automations & Gen AI Interface

Automations & GEN AI

Freshservice Platform Panel displaying Self Service Portal Interface

Self-Service Portal

Agile Freshservice Solutions Elevating Operational Performance

Specializing in Strategic Assessments, Implementations, Custom Integrations, and Managed Support

Assessment and advisory

Assessment and advisory

Implementation and configuration

Implementation and configuration

Custom App Dev And Integration

Custom App Dev And Integration

Managed Support Services

Managed Support Services

Over 25 clients have benefited from our expert assessments, evaluating their current state, platform, and resource requirements.
Transforming ITSM/ESM Engagements

Elevate your IT Service Delivery with "ConciergX", Your Ultimate Managed Support Solution

Our Freshservice Managed Support Packages start at $2,500 per month

Team Working together

Our Managed Support provides 24/7 uptime, rapid issue resolution, and expert troubleshooting. Proactive monitoring coupled with advanced diagnostics ensures optimal performance. A dedicated helpdesk delivers personalized assistance, ensuring your Freshservice platform runs smoothly and efficiently.

All of our Managed Support Packages include:

Success story

Revolutionizing ITSM for Scaling Growth

Discover how a Big 3 Auto Manufacturer transformed its IT Service Management (ITSM) with Freshservice, setting a new foundation for operational efficiency. This case study offers a deep dive into the strategic implementation that addressed the company’s growth challenges with scattered and inefficient workflows.

Key Achievements:

Office Persons discussing

Freshservice Demo

Check Freshservice capabilities and offerings as per your enterprise needs and growth requirements. Kindly visit Freshservice website or click the below button to request a personalized demo.

Intuitive, AI powered & right-sized service management solution

Freshservice, a streamlined ITSM solution, combines AI and chatbots efficiency with customizable workflows.

It leverages ‘Freddy AI’ for automation and analytics, offering features like asset management and incident resolution.

Ideal for enhancing IT operations, Freshservice is user-friendly and adaptable to diverse business needs, facilitating growth through smart, automated IT services.

How To Get Maximum ROI Out Of Freshservice?

Discover how to effectively implement Freshservice in our concise guide. It covers streamlined transition, AI-enhanced workflows, and easy data migration for optimal IT efficiency.

ebook on freshservice implementation
ebook on freshservice implementation

Explore our Niche and Industry relevant Solutions

Discover our tailored solutions, designed for industry-specific challenges. We combine innovative technology with deep sector expertise, ensuring streamlined operations and digital excellence.

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Take your first step in experience transformation journey

Freshservice Platform Trial

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NICE CXone Platform Trial

Freshdesk Platform Trial

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Welcome to the experience transformation journey.

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