Enlighten AI: Connected and Personalized Experiences

NICE CXone

10%
Increase In CSAT
20%
Reduction In Call volume
25%
Increase In Agents Efficiency
*Based On Client Scenario

*Based On Client Scenario

Achieve it all with NICE CXone

A unified interaction-centric platform, convergence of rich CX capabilities, and an AI purpose-built for CX.

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Enlighten Al for CX

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Digital and Self-Service

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CX Analytics

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Agent Assist

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Journey Orchestration and Routing

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Open Cloud Platform

Workforce Engagement

Workforce Engagement Management (WEM)

Create Intelligent Experiences with tailored NICE implementations

Specializing in Strategic Assessments, Implementations, Custom Integrations, and Managed Support

Assessment and advisory

Assessment and advisory

Implementation and configuration

Implementation and configuration

Custom App Dev And Integration

Custom App Dev And Integration

Managed Support Services

Managed Support Services

Over 25 clients have benefited from our expert assessments, evaluating their current state, platform, and resource requirements.
Transforming Customer Support

Elevate CCaaS with "ConciergX" : Your ultimate Managed Support Solution

Our NICE Managed Support Packages start at $2,500 per month

Team Working together

Boost both customer satisfaction and agent efficiency with our generative AI-driven omnichannel solution, streamlining self-service, enhancing conversational support, and simplifying ticketing. This approach accelerates decision-making supercharges agent productivity, encourages team collaboration, and drives impactful, speedy results for superior support experiences.

All of our Managed Support Packages include:

PLATFORM CASE STUDY

Streamlining Healthcare Contact Center Operations

Discover how BAYADA Home Health Care maximized contact center efficiency with NICE CXone solutions. Faced with rapid growth and the need for better scalability and reporting, BAYADA transformed its contact center to significantly improve service levels and reduce operational costs.

Key Achievements:

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NICE CXOne PLATFORM INTRO

Check NICE CXone capabilities and offerings as per your enterprise needs and growth requirements. Kindly visit  NICE website or click the below button to book a personalized demo.

All in One Customer Service Suite

Experience streamlined customer service with our easy-to-use omnichannel software, designed for both conversational support and ticketing. Enhanced with generative AI, this tool simplifies customer interactions across multiple channels, ensuring a seamless experience. It’s not just about managing tickets; it’s about engaging in meaningful conversations and resolving issues faster, all while boosting overall productivity. Ideal for businesses aiming to elevate their customer service efficiency and effectiveness.

How To Get Maximum ROI Out of NICE CXone

Discover how to effectively implement NICE CXone in our concise guide. It covers streamlined transition, AI-enhanced workflows, and easy data migration for optimal IT efficiency.

ebook on CXone ROI
ebook on CXone ROI

Explore our Niche and Industry relevant Solutions

Discover our tailored solutions, designed for industry-specific challenges. We combine innovative technology with deep sector expertise, ensuring streamlined operations and digital excellence.

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Take your first step in experience transformation journey

NICE CXone Platform Trial

Genesys Platform Trial

Freshdesk Platform Trial

Freshservice Platform Trial

ServiceNow Platform Trial

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Lets find a Perfect Omnichannel CX Platform for You.

Welcome to the experience transformation journey.

Let's get started.