Raising Standards
For CX

Recognition for providing exceptional operational service agility & seamless integrated CX solutions across multiple channels

Find Out More

CIOReview Top 10
Low Code Service Provider

Creating a mark with Clients by offering Integrated Agile Digital Transformation Tech and Solutions

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Customer Experience Hampering your Business Growth?

Integrated Journeys
Delighted Customers

Full-stack digital CX Innovation across Process, Technology and Infrastructure to offer digital business transformation solutions and drive revenue growth.

Remote Work Making it Difficult to Serve Customers?

Cloud Modernization
Digital Contact Centers

Build an Agile, Intelligent and Virtual Contact Center Platform that Provides Omnichannel Customer Support at Scale

Applications Holding You Back?

Build Fast
Innovate Faster

Break away from custom application development by leveraging our digital transformation consulting and achieve success at every milestone

Business Decisons Slowing you Down?

Actionable AI
Automated Insights

Democratize data and provide self-service insights through the deployment of AI/ML platforms at scale

For CX
Raising Standards

Recognition for providing exceptional operational service agility & seamless integrated CX solutions across multiple channels

Find out More

Low Code
Service Provider

Creating a mark with Clients by offering Agile Digital Transformation Tech

Find out More

Customer Experience Hampering your Business Growth?

Integrated Journeys
Delighted Customers

Full-stack digital CX Innovation across Process, Technology and Infrastructure to offer digital business transformation solutions and drive revenue growth.

Remote Work Making it Difficult to Serve Customers?

Cloud Modernization
Digital Contact Centers

Build an Agile, Intelligent and Virtual Contact Center Platform that Provides Omnichannel Customer Support at Scale

Applications Holding You Back?

Build Fast
Innovate Faster

Break away from custom application development by leveraging our digital transformation consulting and achieve success at every milestone

View our Solutions

View our Team

Business Decisions Slowing you Down?

Actionable AI
Automated Insights

Democratize data and provide self-service insights through the deployment of AI/ML platforms at scale

Solve for Digital

Full-Stack Digital Consulting and Implementation for Customer Experience, Contact Centers and Enterprise Automation Transformations

Path To Value

B-TRNSFRMD's Integrated Digital Transformation Framework emphasizes a service-design led approach and Agile Implementation at Scale

Drive Business Impact

Deploy transformation programs that effect tangible benefits to business goals and functional KPIs

Transform your Digital Customer Experience

FOCUS ON DIGITAL PLATFORMS

Service Desk

Scale support across channels, collaborate seamlessly with customers, and improve agent productivity with AI-driven ticket routing, automated workflows, and real-time insights.

Omnichannel CX

Support customers in digital channels with seamless customer journeys, future-proof technology architecture, automated process workflows, and integrated SLAs and reports.

Cloud Contact Center

Integrate Cloud platform across voice, social media, and messaging with self-service, customer engagement, WFM, and customer analytics to increase CSAT while reducing TCO.

Analytics

Increase cross-sell and revenue growth through integrated customer profiling and segmentation. Deploy scalable machine learning & AI Analytics models on cloud services.

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