News/AnnouncementsB-TRNSFRMD Sponsors Freshworks Global Jam

April 14, 2022

B-TRNSFRMD is a proud sponsor of the FreshWorks Global in San Francisco on May 3, 2022.

Global Jam is an exclusive event inclusive of the most visionary CX, IT, sales, and marketing experts. It’s an all-encompassing experience that will empower sales and marketing teams with the tools to make customer interactions delightful at every touchpoint.

In this event, the participants will learn how to provide seamless customer support to the consumers. You can learn how the most forward-thinking CX companies are increasing service speed; uncover best practices for turning every agent into a customer service champion. In addition, they will discover methods for right-sizing IT service management and how IT teams deploy FreshWorks to improve service efficiency, modernize ITSM, and provide satisfying employee experiences.

The FreshWorks Global Jam is heading to San Francisco on May 3, and we want you to be there!

Meet the Speakers

Stacey Epstein – CMO, FreshWorks
An acclaimed enterprise software veteran, having helped build, grow and exit iconic SaaS brands, including SuccessFactors and ServiceMax.

Candice Mueller – Sr. Director Product Marketing, FreshWorks
A leader to a world-class team of international product marketers as Head of Product Marketing for the CX business at FreshWorks.

Disha Gosalia – VP Customer Success, FreshWorks
A performance-driven technical executive is directly responsible for creating programs to impact the company’s recurring revenue and retention goals.

Key session highlights

  1. Opening Keynote & Tech Spotlight
  2. Key Trends Discussion (Trends impacting CX, IT, Sales, and Marketing)
  3. Product & Partner Expo
  4. Customer Spotlight & Panel
  5. “Eats & Beats” – Cocktail Reception & Musical Entertainment

Venue Details –
The Westin St. Francis
335 Powell St
San Francisco, CA

Reserve your spot today – click the link below!


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