HCCT 2025: Transforming RCM with AI for a Seamless Patient Experience

Speaking at HCCT 2025: How to Modernize Your RCM with AI

We’re excited to speak at the HCCT Healthcare Call and Contact Center Conference 2025, happening June 4-6 in Atlanta, Georgia. This premier event brings together healthcare leaders to explore innovations in patient experience, contact center operations, and revenue cycle management (RCM).

B-TRNSFRMD’s Gans Subramanian and Jay Indrakumar, SVP at Well Street Urgent Care, will lead a session on modernizing RCM with AI. In today’s healthcare landscape, AI-powered automation and omni-channel engagement are transforming the way providers manage patient interactions and optimize financial operations.

Key Takeaways from Our Session:

• How AI and automation workflows enhance patient communication and support revenue cycle teams
• The role of omni-channel engagement in streamlining front-end and back-end operations
• Real-world case study on how an Atlanta-based provider improved efficiency and patient satisfaction with AI-driven RCM

By implementing the right technology stack, healthcare providers can reduce administrative burden, accelerate payment cycles, and deliver seamless digital experiences that today’s patients expect.

Join us in Atlanta to gain valuable insights on AI-driven transformation in healthcare contact centers. 

Register now and be part of the conversation!