B-TRNSFRMD, a Digital Transformation Consulting firm in Dallas, is excited about the launch of the GoodData BI platform integration on the Freshworks marketplace. It provides a robust and scalable solution formulated to accelerate the use and application of analytics for Freshworks customers.

The launch provided an insightful session as Roman Stanek enlisted the three design principles for Integration with Freshworks CX platform:

• Give users access to trusted data by automating connections
• Embed best practices in the integration - allow users to leverage them for measuring CX strategy and goals
• Provide the ability to the users to ask the right questions

To quote Pradeep Rathinam, this integration of GoodData and Freshworks will allow customers to successfully implement a data-driven CX transformation! For existing users of Freshdesk or Freshservice - this is an exciting innovation that allows you to generate advanced analytics and insights!

Take the first step towards seamless CX transformation in your organization with the help of one of the best digital transformation consulting firms – B-TRNSFRMD and create a frictionless & seamless CX experience for your customers.