Right Sized ITSM Solution: Enhanced by AI, Optimized for Satisfaction

Freshservice

20%

Reduction In Tickets

50%

Faster Resolution Time

35%

Cost Savings Delivered

*Based On Client Scenario

Achieve More With Less

Freshservice is the modern, intuitive, and cost-effective way to keep your business humming.

IT Service Management

IT Asset Management

IT Operations Management

Freshservice for Business Teams

Project Portfolio Management

Helpdesk designed to deliver on IT and Business goals

Guaranteed enterprise success with Freshservice’s IT Service Management Desk: a modern, efficient, ITIL-aligned solution requiring no training, built on four core pillars.

Incident Management

SLA Management

Automations & GEN AI

Self-Service Portal

Agile Freshservice Solutions Elevating Operational Performance

Specializing in Strategic Assessments, Implementations, Custom Integrations, and Managed Support

Assessment and advisory

Implementation and configuration

Custom App Dev And Integration

Managed Support Services

Over 25 clients have benefited from our expert assessments, evaluating their current state, platform, and resource requirements.

Transforming ITSM/ESM Engagements

Elevate your IT Service Delivery with "ConciergX", Your Ultimate Managed Support Solution

Our Freshservice Managed Support Packages start at $2,500 per month

Our Managed Support provides 24/7 uptime, rapid issue resolution, and expert troubleshooting. Proactive monitoring coupled with advanced diagnostics ensures optimal performance. A dedicated helpdesk delivers personalized assistance, ensuring your Freshservice platform runs smoothly and efficiently.

All of our Managed Support Packages include:

Lean Support Model - Based on contracted quarterly capacity & low minimums
Technology Advisory - License Management & Rationalization
Option of Onshore or Offshore support team
Single point of contact for vendor support tickets
Access to qualified team of product experts
Leverage Relationships with Vendor support teams
Stay Current on product updates and training

Success story

Revolutionizing ITSM Solution for Scaling Growth

Discover how a Big 3 Auto Manufacturer transformed its IT Service Management (ITSM) with Freshservice, setting a new foundation for operational efficiency. This case study offers a deep dive into the strategic implementation that addressed the company’s growth challenges with scattered and inefficient workflows.

Key Achievements:

Freshservice Demo

Check Freshservice capabilities and offerings as per your enterprise needs and growth requirements. Kindly visit Freshservice website or click the below button to request a personalized demo.

Intuitive, AI powered & right-sized service management solution

Freshservice, a streamlined ITSM solution, combines AI and chatbots efficiency with customizable workflows.

It leverages ‘Freddy AI’ for automation and customer analytics, offering features like asset management and incident resolution.

Ideal for enhancing IT operations, Freshservice is user-friendly and adaptable to diverse business needs, facilitating growth through smart, automated IT services.

How To Get Maximum ROI Out Of Freshservice?

Discover how to effectively implement Freshservice in our concise guide. It covers streamlined transition, AI-enhanced workflows, and easy data migration for optimal IT efficiency.

Explore our Niche and Industry relevant Solutions

Discover our tailored solutions, designed for industry-specific challenges. We combine innovative technology with deep sector expertise, ensuring streamlined operations and digital excellence.