Deliver Seamless, Personalized Omnichannel : Support with the Power of AI

Zoom

*Based On Client Scenario

35%

Faster
Response
Times

25%

Increase in
Customer
Satisfaction

40%

Boost in
First-Contact
Resolutions

*Based On Client Scenario

Innovation Meets Effortless Communication

Transform the Way You Engage Customers with Zoom Contact Center’s Innovative Solutions

Intelligent Self-service and Routing

One Seamless Experience for Unified Communications and Contact Center

Video Optimized High-touch Engagements

First-Contact Resolution with CRM Integration

Seamless Agent Handoff

Advanced AI Chatbots

Empower Customer Satisfaction with AI-Driven Zoom Solutions

Specializing in Strategic Assessments, Implementations, Custom Integrations, and Managed Support

Assessment and advisory

Implementation and configuration

Custom App Dev And Integration

Managed Support Services

Over 25 clients have benefited from our expert assessments, evaluating their current state, platform, and resource requirements.

Unleash the Power of Intuitive Experience with Zoom

Looking for Certified Professionals for Zoom Implementation?

Our Zoom Managed Support Packages start at $2,500 per month

Our Managed Support provides 24/7 Zoom uptime, rapid issue resolution, and expert troubleshooting. Proactive monitoring coupled with advanced diagnostics ensures optimal performance. A dedicated helpdesk delivers personalized customer support, ensuring your Zoom platform runs smoothly and efficiently.

All of our Managed Support Packages include:

Lean Support Model - Based on contracted quarterly capacity & low minimums
Technology Advisory - License Management & Rationalization
Option of Onshore or Offshore support team
Single point of contact for vendor support tickets
Access to qualified team of product experts
Leverage Relationships with Vendor support teams
Stay Current on product updates and training

PLATFORM CASE STUDY (Content Unavailable)

Transforming IT Support for Empowered Healthcare

Discover how Spectrum Health enhanced support for employees with ServiceNow’s integrated solutions. With the aim to grant healthcare professionals more time for patient care, Spectrum Health revolutionized its IT and HR systems amidst the challenges of fragmented technology landscape.

Key Achievements

Service Integration: Merged IT and HR services for 31K users with ServiceNow and Workday ERP.
Resource Accessibility: Offered a vast service catalog and knowledge base with 70K items and 10K articles.
24/7 Support Accessibility: Facilitated continuous access to IT and HR services through self-service options.

Now platform Demo

Discover the comprehensive capabilities and tailored solutions that Zoom offers to meet your enterprise needs and support your growth. Visit the Zoom website or click the button below to request a personalized demo and see how Zoom can transform your operations.

Zoom Contact Center

Deliver Unmatched Customer Experiences with Zoom Contact Center

Experience the Future of Customer Support with Zoom Contact Center. Deliver exceptional, personalized service through a unified platform that integrates voice, video, and messaging. Leverage AI-powered insights, improve first-contact resolution, and drive faster, more efficient support—all while enhancing customer satisfaction. Elevate your contact center operations with Zoom’s advanced, user-friendly tools.

ServiceNow Mastery with Implementation Guide (Content Unavailable)

Dive into the world of advanced ServiceNow implementation and support. Our detailed guide offers invaluable insights and best practices to harness the full potential of ServiceNow in your business.

Explore our Niche and Industry relevant Solutions

Discover our tailored solutions, designed for industry-specific challenges. We combine innovative technology with deep sector expertise, ensuring streamlined operations and digital excellence.