Companies are increasing investments in digital transformation initiatives to drive lower costs, greater efficiency, and seamless customer experience. This has increased the reliance on efficient IT service delivery – resulting in the accelerated adoption of IT service management (ITSM) tools in the market. What are ITSM tools? ITSM tools are software solutions that help organizations...


B-TRNSFRMD is sponsoring a webinar with Freshworks – “Accelerate Growth with the right-sized Intelligent ITSM” on May 17, 2022. The ITSM webinar is largely focused on covering the essentiality of right-sized ITSM tools in fast-growing companies. It’s a comprehensive experience that would help CIOs mainly and employees to understand the importance of the evolution of...


B-TRNSFRMD is pleased to announce the Emerging Partner of the Year 2021 award from Freshworks. We are excited by this recognition of our relentless focus on meeting and exceeding client needs – one client at a time! Freshworks is a leading customer and employee engagement company, offering a range of products for CX and IT...


What is the most crucial factor for companies in determining essential product enhancements and prioritizing new product designs? ‘Customer’ is the short answer. In particular, listening to client feedback, understanding their needs, and creating products to tackle these priorities, lead to seamless cx. Consumers buy products to address a particular problem. However, if the product...


B-TRNSFRMD, a Digital Transformation Consulting firm in Dallas, is excited about the launch of the GoodData BI platform integration on the Freshworks marketplace. It provides a robust and scalable solution formulated to accelerate the use and application of analytics for Freshworks customers. The launch provided an insightful session as Roman Stanek enlisted the three design...

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